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Privacy Policy

Introduction

CyberBox Prop ("we," "our," or "us") is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you apply to, access, or participate in our proprietary crypto trading programs and services. By using CyberBox Prop, you consent to the practices described in this policy.

Information We Collect

We collect information to operate our prop firm programs, assess trader eligibility, administer accounts, and ensure platform security. This includes:

  • Account Information: When you create an account, we collect your name, email address, password, and relevant profile information.
  • Program & Evaluation Data: Information related to trading activity performed within our evaluation programs or funded environments, including performance statistics, risk metrics, and behavioral analytics.
  • Payment & Subscription Data: If applicable, we collect billing details to process evaluation fees, subscriptions, or program-related payments.
  • Usage Data: Information on how you use our Platform, including pages visited, features accessed, and interaction duration.
  • Technical Data: IP address, device details, browser type, operating system, and other diagnostic data for security, fraud prevention, and service optimization.

CyberBox Prop does not request trading withdrawal permissions or custody trader-owned funds.

How We Use Your Information

We use collected information to:

  • Operate and manage prop trading evaluations and programs
  • Assess trader performance, eligibility, and compliance
  • Provide platform functionality, dashboards, and analytics
  • Process payments and manage program participation
  • Communicate account notices, updates, and support assistance
  • Detect, prevent, and investigate fraud, abuse, or violations
  • Comply with legal, regulatory, and contractual obligations

We do not sell your personal information to third parties.

Data Security

We implement strong technical and organizational security measures to protect your information, including:

  • Encryption of sensitive data in storage and transmission
  • Secure server environments and firewall protection
  • Regular platform security reviews and vulnerability testing
  • Strict internal access controls based on role necessity
  • Ongoing security and compliance training for team members

Despite our efforts, no online system is entirely immune to security risks. We cannot guarantee absolute protection of your data.

Third-Party Services

We may engage trusted third-party providers to support Platform operations, including:

  • Payment processing (e.g., Stripe, PayPal)
  • Communication services (e.g., SendGrid, Twilio)
  • Analytics & performance monitoring (e.g., Google Analytics)
  • Cloud hosting infrastructure (e.g., AWS, Google Cloud)

These third parties only receive information necessary to perform assigned functions and are prohibited from using it for unrelated purposes.

Data Retention

We retain your information only as long as necessary to:

  • Provide services
  • Fulfill contractual obligations
  • Comply with regulatory or legal responsibilities

If you request account deletion, we will remove your personal information within 30 days unless retention is legally required.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access personal data we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of your information
  • Restrict or object to certain processing activities
  • Request a portable copy of your data
  • Withdraw consent where applicable

You may submit privacy requests by contacting our support team.

International Data Transfers

CyberBox Prop operates globally. Your data may be transferred to and stored in countries outside your country of residence. We ensure safeguards such as data protection agreements and compliance with applicable privacy regulations to protect your information during international transfers.

Children's Privacy

Our services are intended for individuals aged 18 and older. We do not knowingly collect personal data from persons under 18. If we discover such data has been collected, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via platform notification or email. Continued use of CyberBox Prop after updates become effective constitutes acceptance of the revised policy.